Complete Media is looking for a Teleservices Specialist to join the team!.
We are looking for an out-going, positive and determined team member who will make outbound calls for our clients and accept inbound calls to provide premier customer service.
-Provide communication between our clients and their clients
-Increase sales for clients *Offer sales leads for clients
-Becoming proficient in our teleservices software
Duties will include:
-Calling a predetermined number of prospective customers or clients. Once contact has been established, engaging the lead. The ultimate objective is to set up a call or meeting between the potential customer and our client.
-Taking inbound calls for our client and providing outstanding phone service and transferring or delivering messages as determined by our clients.
Is this position for you?:
Applicants must be excellent communicators. Primarily working over the phone, this individual is often the first representative of an organization that a consumer comes in contact with. As a result, it is important that applicants are pleasant and professional in manner. Documenting and providing all information necessary, candidates must also pay close attention to detail. Additionally, applicants must maintain some standard of technical proficiency, as we use computer-based calling and scheduling software.
This position includes a competitive salary with bonus opportunities. An attractive benefits package is included.
Please contact Matt Luke to apply:
Must be an excellent communicator
Must leave a good impression with others Must be pleasant and professional Must have strong organizational skills Must have solid phone skills Must have solid computer skills